TERMS AND CONDITIONS

By purchasing through Livotte (‘Livotte Ltd.’/’we’/’us’) you are agreeing to its terms and conditions.

SECURITY:

Livotte does not store credit card details nor do we share customer details with any 3rd parties. The Livotte payment gateway is via a secure server ensuring your details are safe at all times.

ORDERING AND PAYMENT:

Orders are processed Monday – Friday 9am-5pm GMT.  If your order is placed after 5pm GMT, it will be processed the next working day. Orders will not be processed on the weekend or on Bank Holidays. An email notification of payment will be sent as a receipt. Orders that are returned to Livotte Ltd. due to an incomplete or incorrect address provided will not be returned to the customer and will only be resent at the customer’s expense.  All major credit cards are accepted including Visa, MasterCard, American Express as well as PayPal. Please note that all payments are take in GBP (Great British Pound). Exchange rates and credit card fees vary among credit card providers.

PRIVACY POLICY:

Livotte is the trading name for Livotte Ltd. (‘Livotte Ltd’/’Livotte’/’we’/’us’). We value all of our customers and are committed to protecting your privacy. Information given to Livotte will only be used to enhance and aid your shopping experience on our site.

Livotte may use this information to send you exclusive news and updates including upcoming events and promotions as well as relevant changes to the website. Livotte will always contain an ‘opt out’ or `unsubscribe’ option should you not wish to be sent this information per current GDPR. Livotte follows a tight security procedure as required under UK Data Protection Legislation (the Data Protection Act 1998) and GDPR to protect the information that it stores about you from unauthorised access. Where there is a legal obligation to do so, Livotte may disclose your information to any regulatory body.

Any, and all, of the information collected on this site will be kept confidential and will not be sold, reused, rented, disclosed, or loaned.

CONSENT:

By visiting this website you consent to the collection and processing of personal data for Livotte Ltd’s sole use. Livotte will only use your personal information to process your order and carry out credit and fraud checks, if necessary.

Any information provided to Livotte will be held with the utmost care and will not be used in ways that you have not consented.

YOUR RIGHTS:

If you wish to contact Livotte Ltd. about any information that may be held on you or have any further queries, please contact customer service at info@livotte.com.