Shipping & Returns

Shipping

 

For UK Orders over £200

We offer free shipping on all UK orders totaling £200 or more.

U.K. Standard Shipping -￡7

 

For International Orders (including the USA)

We offer free shipping on all International orders totaling £200 or more.

Flat Rate Shipping - £12

When you place an international order, including those destined for the USA, you will enjoy a flat-rate shipping fee of £12. This fee includes all shipping costs, duties, and taxes, so there are no surprises at checkout.

 

Shipping Methods

UK Orders - We use Royal Mail service for our UK deliveries, ensuring your package reaches you in 2 to 3 business days.

International Orders - For international shipments, we use Royal Mail first class service to deliver your order securely and swiftly. Shipping time is 7-10 business days. Should you require expedited service, we offer DHL international express 2-3 day service for £30.

 

Returns

Returns Policy

Online Returns - To initiate a return, please email info@livotte.com for instructions.

30-Day Guarantee - We want you to adore our products. If you are not entirely satisfied with your purchase, you can return or exchange it for a full refund or store credit within 30 days from the date of purchase.

Return Conditions - All items must be unworn, with tags attached, and in a resalable condition.

Processing Time - Our returns team is based in London, UK. Please allow up to 7 business days for us to process your refund or exchange.

Monitoring - We monitor returns for potential misuse or abuse of our policy. Decisions regarding replacements are at the discretion of our customer care team.

For any questions or international inquiries, please contact info@livotte.com.

We hope you have a seamless shopping experience with us!